Automated tour scheduling for event venues booked in the same conversation.
Most venues do not lose tours because the space is wrong. They lose them in the back and forth: a couple asks to visit, someone replies with a few options the next morning, the couple is at work, and the thread goes quiet. VenueX removes that gap for event venues and hotels with event spaces. It replies to every inquiry in about 10 seconds, 24/7, by email, SMS and web chat, offers only the tour times you have made available on your Google Calendar or Outlook calendar and books the visit while the planner is still in the conversation.
Reported on average across VenueX customers. Results vary by venue.
The Estate at Florentine Gardens reported 40% more tours scheduled and 25% more booked revenue.
Customers report about 20 hours a week back from inbox work, scheduling and manual follow-up.
Same request to visit. Two very different paths to the calendar.
- Someone replies the next morning with a few possible times
- The couple is at work and answers that evening
- One time is already gone, so the thread starts over
- The tour lands on the calendar days later, or not at all
- A reply in about 10 seconds with real open times
- Only the tour windows you have set on your calendar
- The visit booked in the same conversation
- Confirmation and reminders sent automatically
Real availability, not a guess
VenueX reads the tour windows you set on your Google Calendar or Outlook calendar and only offers times that are actually open, so planners are not offered a slot that is already taken by another tour, an event or a team meeting.
Booked while interest is high
Most tour requests arrive in the evening and on weekends. VenueX replies in about 10 seconds, 24/7, by email, SMS and web chat, and books the visit in the same conversation instead of starting an email thread that waits for business hours.
Your tour windows, your rules
You decide when tours happen, how long they take and which days stay protected for events. VenueX works inside those windows, so tours fit around weddings, banquets and setup days rather than competing with them.
Site visits for hotel event teams
Hotels with event spaces can offer site visits for weddings, corporate meetings and social events from the calendars their sales managers already use, with each visit booked on the right calendar.
Confirmations and reminders that sound like you
Every booked tour gets a confirmation and reminders in your voice, with the details a planner needs before arriving. If plans change, VenueX offers new open times so the visit stays on the calendar.
Works alongside Tripleseat, Event Temple and HoneyBook
VenueX is not a CRM. It is the AI sales layer in front of your event software, handing off each qualified conversation with full context while contracts and event details stay in your system of record.
From first inquiry to booked site tour.
- 01
Request to visit
A couple or planner asks to see the space by website chat, email, SMS or a marketplace inquiry, at any hour.
- 02
Qualify in the conversation
VenueX confirms date, guest count, event type and budget range naturally, so your team tours planners who are a fit.
- 03
Offer open times
The agent offers open tour windows from your Google Calendar or Outlook calendar and books the time the planner chooses.
- 04
Confirm, remind, hand off
Confirmations and reminders go out automatically, and your team arrives at the tour with the full conversation and qualification details.
A tour is where a venue starts to feel like theirs. Getting there should take one reply, not five.
The Estate at Florentine Gardens reported 40% more tours scheduled and a 25% increase in booked revenue after deploying VenueX's AI Sales Agent to answer inquiries in about 10 seconds and book tours 24/7. Results vary by venue.
Read the Florentine Gardens case studyFrequently asked questions.
Which calendars does VenueX book tours on?
VenueX works with Google Calendar and Outlook calendar. It offers only the tour windows you make available and books each visit directly on your calendar.
Is this just a booking link?
No. A booking link asks the planner to do the work. VenueX answers their questions, qualifies date, guest count, event type and budget range, then offers specific open times and books the tour in the same conversation by email, SMS or web chat.
Can we control when tours happen?
Yes. You set the tour windows, tour length and protected event days on your calendar, and VenueX only offers times inside them.
Does VenueX send tour confirmations and reminders?
Yes. Every booked tour gets a confirmation and reminders in your voice, which helps planners arrive prepared and keeps the visit on the calendar.
Does VenueX replace Tripleseat, Event Temple or HoneyBook?
No. VenueX is not a CRM. It works alongside Tripleseat, Event Temple and HoneyBook as the AI sales layer for first response, follow-up and tour booking, while your CRM remains your system of record.
What results do venues report with automated tour scheduling?
The Estate at Florentine Gardens reported 40% more tours and 25% more booked revenue, and Valley of the Eagles reported 15% more scheduled tours. Across VenueX customers, venues report about 30% more appointments and about 20 hours a week saved. Results vary by venue.
Want to see how VenueX can do this for your venue?
Book a demo and watch VenueX reply to inquiries in about 10 seconds, follow up, and book tours on your calendar, trained on your voice.
Book a demo