About VenueX

We're building the quiet engine behind modern hospitality.

VenueX lifts the weight of lead management so venue teams can get back to what actually matters: serving clients and creating moments they'll never forget.

A note from our founder & CEO

"Hospitality is the one thing technology can never replace. So we built technology that clears the path for it."

Every unforgettable client experience begins long before the event itself. It starts with every conversation, every follow-up, and every interaction. We built VenueX to handle everything around hospitality, giving your team more time to focus on what matters most: your clients and hosting world-class events.

Abed Elsamna, Founder & CEO of VenueX
Abed Elsamna
Founder & CEO, VenueX
250+
Venues on VenueX
24/7
Response coverage
<60s
Median reply time
+30%
More appointments booked
What we believe

Three principles, no compromises.

01

Hospitality first.

Automation should give hosts more time with their clients, not less. Every feature we ship is measured against that bar.

02

Sounds like your sales team.

Our employees are trained on your team's voice, offerings, and policies. No generic scripts. No robotic replies.

03

Prove it, don't pitch it.

We report on booked appointments, response times, and revenue lift. If the numbers don't move, neither should you.

Careers

Come help us reshape the events industry.

We're hiring across engineering, design, and customer success. Small team. Big canvas. Real venues shipping real results the day you join.

Fully Remote

No need to commute to an office every day. Work from anywhere you'd like.

Health Coverage

Select from several medical, Rx, and vision plans that work best for you.

Paid Time Off

Take the time you need to catch your breath, so you come back energized.

Flexible Scheduling

We promote work-life balance so you can enjoy everything outside of work.

Competitive Salary

Get the salary you deserve, along with equity options.

Employee Perks

Fitness discounts, monthly subscription boxes, and more for you.

FAQ

Frequently asked questions.

Everything you need to know about the product, onboarding, and billing.

How fast does the AI employee respond to a new inquiry?

Typically in under 60 seconds, 24 hours a day, including nights, weekends, and the middle of an event. Inquiries arrive when your team is on the floor, and speed-to-lead is one of the strongest predictors of whether a client or planner ever books a tour.

How is my AI trained?

We take care of all the training and perform rigorous testing to ensure your AI is fully optimized before going live. It learns from your website, packages, policies, and past conversations so it answers the way your team would.

How long does onboarding take?

Onboarding typically takes about a week. Relax while our team handles everything for you from start to finish, including the knowledgebase build, integrations, and testing.

How does your pricing work?

We offer an affordable monthly subscription priced to your monthly lead volume, with every feature included at every tier, and we guarantee measurable results within the first 30 days.

Who uses VenueX?

More than 250 venues and caterers, including wedding venues, banquet halls, country clubs, hotels, and off-premise catering teams, from single properties to multi-venue groups.

Where is VenueX based and who is behind it?

VenueX was founded by Abed Elsamna and is built by a remote team of engineers, designers, and hospitality operators focused entirely on venue and catering revenue.

Is VenueX trying to automate hospitality?

The opposite. We automate everything that gets in the way of hospitality so your team spends more time with clients on tours and tastings, and less time in the inbox.

How does VenueX keep our data secure?

Your knowledgebase and lead data are used only to serve your account. We do not share your conversations or client information with other customers.

See what a quieter inbox feels like.

Ask us about our free, white-glove onboarding.